How to Enhance your virtual communication skills?

 Covid 19 has given our lifestyle a paradigm shift with the need to equip for online communication skills. Even the regular day-to-day meetings have gone virtual with the onset of online meeting facilitation to reduce contact. The change has caught us all in a jiffy as many professionals are still groping to get a hang of these changes.  Subsequently, the communication courses for professionals in Germany have gone through an overhauling. Much Professional development coaching in Germany is fine-tuning and refurbishing their course content so that online training for professionals could be remodelled and fixed to suit this current need.

Good communication relates to how well we are heard and understood.  When communicating through text or email, the rules and guidelines for a good face to face communion don’t change much.  The integrity of words remains the top priority.  The etiquette nuances that are needed in real-life scenario need to be translated into words.  The words are powerful with or without voice and it is even more important to be clear when the tone is absent as the words are vulnerable to be misunderstood without human expressions.

Now virtual communication is not just email and text messages, with the proliferation of

technologies we have umpteen choices to choose from according to the task.  It’s natural to assume that the more sophisticated the tool may bring in more effective communication.  Again, technology is only a tool but how people use it matters the most.

Natural business Solution takes the consensus of all the technologies involved to collaborate a communication cognisance. Virtual teams tend to be diverse. They are not congregated in a single geographical location, therefore it’s always easy for them to move quickly out of their comfort zone.  Collaborating with them is a challenge as globalization requires people to work with cross-boundary participation and such cooperation instils better virtual communication skills.

The team at Natural business solutions develops creative and customized seminars and workshops to unlock and unleash the potential of a company by empowering the team with

1.   Personal Excellence

2.   Professional Excellence

3.   Service Excellence

4.   Team Excellence

5.   Leadership Excellence

6.   Organisational Excellence

7.   Intercultural Excellence

8.   Virtual Excellence

All of the above in the context of virtual spaces too.  So that every individual in a team is trained to make their intentions clear, stay in sync, be responsive, be supportive, be open and be inclusive. Our practical online workshop offers a variety of practical methods and techniques to virtual communication to train them to be aware of their virtual appearance, increase the impact of one’s virtual appearance and also effectively design the virtual communication with the business partners and conversation partners.

At Natural Business solutions we impart knowledge specifically to enhance and impart virtual communication skills through these modules

·     Difference between analogue and virtual communication

·     Compensation techniques or the losses in analogue communication

· Role and attitude as a dialogue designer (‘Communication Driver’)

·   Reflection on your virtual appearance

·   Technical set-up for moderators and participants/listeners

·   Psychological safety for moderator and participants/listeners

Activation techniques for a focused audience

· Leading the virtual conversation: challenges and techniques

· Appropriate use of breaks and silence, synchronization pacing, conversation momentum

· From importance to the urgency to commitment – sustainable results of online interactions

 

We assume that all in the team are well equipped virtual communicators, but that’s a potential pitfall. As many a time, it’s not.  The team has to be trained and prepared so that they could produce quality deliverables, complete tasks on time and work productively together.